Pathao Tickets: replacing Zendesk with a patched open source helpdesk
Pathao support ran on Zendesk. We patched an open source helpdesk for ticketing, live chat and automations at roughly a third of the Zendesk bill.
Case-study
PathaoTalk: how we moved a whole company off Workplace Chat in a month
Workplace Chat had no markdown, snippets or integrations and cost thousands a month. Self-hosted Mattermost replaced it in about a month and saved around $10K a month.
